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SERVICE AND REPAIRS

Appliance Repairs

What can we repair?

The Rankin McManus team has fully equipped workshops that allow us to provide best-in-class servicing and repairs nationwide. Our qualified technicians service and repair all types of appliances and test and tag appliances per AS/NZS 3760.

 

We fix:

  • Planetary mixers

  • Food processors

  • Blenders

  • Juicers

  • Domestic and commercial coffee machines

  • Stick blenders

  • Conveyor toasters

  • Milkshake machines

  • Microwave ovens

  • Panini presses

  • Sous vide machines

  • Urns and much, much more. 

​Repairs of bench-top equipment are usually done in our workshop but larger items like heated display cabinets, cutlery polishers, ovens, range hoods and deep fryers can be repaired at our customer's sites.

We work with all the leading hospitality supply companies in New Zealand and have customers nationwide. Call the Rankin McManus Electrical team today to see how we can assist you.

A few of the brands that we repair and service are:

Robot Coupe, Hallde, Roband, Cossiga, Hotmix Pro, Pacojet, Laurastar, KitchenAid, Vitamix, Delonghi, Kenwood, Breville, Belling, Dimplex, Alto Shamm, Stima, Cooktek, Magimix, Dualit, Moffat, Firmar, Sammic, Unox, Hamilton Beach, Brice, Birko, Optimum, Blendtec, Woodson, Roller Grill, Grant, Poly Science Musso, Nemox, Hatco, Jennair, Kolb, Menumaster, Bonn, Sharp, Panasonic & Smeg microwave ovens, Neato Robotic vacuums and Atlantic heaters. 

Warranty repair partners:

Robot Coupe, Pacojet, Sammic, Nemox, Roband, Hotmix Pro,

Brice, Woodson, KitchenAid, Vitamix, Magimix, Dualit, Breville, Belling, Sunbeam, Bonn, Atlantic, Laurastar, Smeg (microwaves only), Sharp and Panasonic (microwaves only), Excalibur dehydrators.

Frequently Asked Questions

1. What types of appliances do you repair and service?

We repair and service a wide range of appliances, including but not limited to planetary mixers, food processors, blenders, juicers, coffee machines, microwave ovens, and much more. Our qualified technicians can handle various equipment. If you’re unsure of whether you can repair or service a particular appliance, please don't hesitate to reach out to us for assistance.

2. Where are repairs typically carried out?

Repairs for benchtop equipment are usually conducted in our fully equipped workshop. However, for larger items like heated display cabinets, ovens, range hoods, and deep fryers, we can provide on-site repair services at the customer's location.

 

3. What type of industries and supply companies does Rankin McManus work within New Zealand?

Amongst others, we have partnerships with various leading hospitality supply companies in New Zealand. 

 

4. Which appliance brands do you offer repair and servicing for?

We provide repair and servicing for a wide range of brands, including Robot Coupe, Hallde, KitchenAid, Vitamix, Delonghi, Kenwood, Breville, Smeg, Panasonic, and many more. Our technicians are experienced with various brands and models.

 

5. What is the process for requesting a repair or servicing for my appliance?

To request a repair or servicing, you can contact us via phone or email. Our team will assist you in scheduling a service appointment and providing further guidance on the process.

 

6. Do you offer warranty repair services for specific brands?

Yes, we are warranty repair partners for several brands, including Robot Coupe, KitchenAid, Vitamix, Magimix, Breville, Smeg, Panasonic, and others. If your appliance is under warranty, we can provide authorised repairs.

 

7. How can I ensure the safety of my appliances per AS/NZS 3760?

We conduct testing and tagging of appliances to ensure they comply with AS/NZS 3760 safety standards. Regular maintenance and testing help ensure the safety and reliability of your appliances.

 

8. What is the typical turnaround time for appliance repairs?

The turnaround time for repairs can vary depending on the complexity of the issue and the availability of parts. Our goal is to provide efficient service, and we will provide you with an estimated timeframe upon assessment.

 

9. Can you provide maintenance contracts for commercial establishments?

Yes, we offer maintenance contracts for commercial establishments to ensure the ongoing reliability and performance of your appliances. These contracts can be tailored to your specific needs.

 

10. Do you have experience working with specific industries besides the hospitality sector?

While we have extensive experience in the hospitality industry, we also serve various other industries that require appliance repair and servicing. Feel free to reach out to discuss your industry-specific needs. Have a look at our portfolio of projects to see our past work.

Image by Pierre-Antoine Caisso
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